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| System Architecture |
CleverForm Modules |
Data Security and privacy |
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| CleverForm is a pure web application. The user interface is provided through an IE browser and that is the only software required at the user's end. The application processing is performed by the server using open source components including the Linux operating system, Apache Web Server and a MySql database (optionally MS SQL Server or Sybase). |
| Respondent Layer: |
| Any internet browser |
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| User Layer (survey creation and management): |
| Microsoft IE browser, ver. 4.0 or higher |
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| Application Layer: |
| Operating system: |
Unix/Linux |
| Web server: |
Apache |
| Application platform: |
Apache Mod Perl |
| Database System: |
MySQL, MS SQL or Sybase
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| Mailing System: |
Postfix, Sendmail or Qmail
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CleverForm Modules |
| Module: |
Questionnaire design module |
| Technology: |
Javascript and DHTML |
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Instant, visually oriented Wizard which makes the process many times faster and user friendlier than the traditional HTML interface.
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| Module: |
Questionnaire execution control |
| Technology: |
Proprietary script language |
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To provide the user with maximum flexibility in setting up the logic upon which questions get presented to the participant, a proprietary, fully-documented scripting language has been implemented. The script enables the highest levels of sophistication, such as dynamic creation of questionnaire pages in accordance to participant's previous answers. Even the visual appearance of pages can be changed on the fly during the interview.
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| Module: |
Visual Appearance |
| Technology: |
HTML Templates |
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The entire visual appearance of the questionnaires is controlled through HTML templates. The user assigns a specific template to the project, but he can also separately assign different templates to individual questions.Although CleverForm by default supplies several popular templates, the users are encouraged to produce their own.
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| Module: |
Data analysis and System integration |
| Technology: |
Mod-Perl |
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Every piece of feedback data (every answer) is stored individually with information on date/time, participant's unique id, questionnaire id, question id, etc. This concept enables separate analysis based on any combination of filtering criteria, data analysis across questionnaires and comprehensive building of the participant's profile. The CGI gateway enables data interchange with other Web services or existing databases or business logic.
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| Module: |
Export |
| Technology: |
Template Driven |
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The export of data is template-driven. There can be a number of templates, each defining a separate export format. Currently supported general data interchange formats are: CSV, SSS, SPSS, XML, and HTML. Connectivity with industry-standard and proprietary systems
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Data Security and privacy |
| Security level: |
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CleverForm-based systems are configured, maintained and administered according to CERTŪ/CC System and Network Security Best Practices.
CERTŪ/CC is a (US) government-funded research and development center for providing technical advice and coordinating responses to security compromises, identifying trends in intruder activity, working with other security experts to identify solutions to security problems, and disseminating information to the broad community. CERTŪ/CC also analyzes product vulnerabilities, publishes technical documents, and presents training courses.
(See www.cert.org for details)
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| Application level (user access): |
| CleverForm service can be accessed via http protocol or via a secure connection if requested. |
| CleverForm application has strong user account segregation providing all users with their own isolated file directories. |
| Database level: |
| The data on our ASP server is held in common tables for all users with a carefully designed application logic that ensures that there is no cross-user data access. |
| Dedicated Server package and Software Licensing: |
| This option gives the customer full control over the server whose security can be custom tuned to the required standards. |
| Data privacy: |
| Data gathered from respondents and CleverForm users is never sold or shared with 3rd parties! Please review our privacy policy for more detailed information. |
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